Customer Service

Welcome to BBS Mall, where customer satisfaction is our top priority. Our dedicated team is here to assist you at every step of your shopping experience. Whether you have questions about our stores, need directions within the mall, or require assistance with any other inquiries, our information desks on every floor are readily available to help. Can’t find what you’re looking for? Don’t hesitate to reach out to us directly. You can contact us at (+254) 713 44 44 43/46/47 or email us at info@bbsmallnairobi.com. Your satisfaction is our commitment, and we look forward to serving you at BBS Mall.